Cancellation Policy

Order Cancellation Policy

If you have changed your mind and wish to cancel your order, we aim to make the cancellation process as smooth and straightforward as possible.

To request a cancellation, please contact us as soon as possible after placing your order at support@prokitchensupplys.com. Orders may be canceled for a full refund within 24 hours of order placement, provided the order has not yet entered processing or shipping.

Once an order has been shipped, it cannot be canceled. If your order has already shipped, please contact us and we will assist you with initiating a return in accordance with our 30-Day Return & Refund Policy.


Contact Information

ProKitchenSupplys

Phone: 904-980-3917
Email: support@prokitchensupplys.com

Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST

Business Address:
955 SW 2nd Ave
Miami, FL 33130
United States

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