Privacy Policy

Effective Date: December 27, 2025
Last Updated: December 27, 2025

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1. Introduction

ProKitchenSupplys (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information.

This Privacy Policy applies to our website https://prokitchensupplys.com and any related services (collectively, the “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy and our Terms of Service.

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2. Definitions and Key Terms

• Company: ProKitchenSupplys, located in the United States

• Country: United States

• Customer: Any individual or entity purchasing products or using our Services

• Device: Any internet-connected device such as a phone, tablet, or computer

• IP Address: A unique identifier assigned to your device when connected to the internet

• Personnel: Employees or authorized contractors of ProKitchenSupplys

• Personal Data: Any information that can identify an individual directly or indirectly

• Service: The website and services provided by ProKitchenSupplys

• Third-Party Service: Vendors, analytics providers, payment processors, and marketing partners

• Website: https://prokitchensupplys.com

• You: Any user, customer, or visitor of our Service

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3. Information We Collect

We collect information when you:

• Visit our website

• Place an order

• Contact customer support

• Subscribe to emails or promotions

• Complete forms or surveys

Personal Information Collected

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely by third-party processors)

• Browsing behavior and usage data

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4. How We Use Your Information

We use your information to:

• Process orders and transactions

• Provide customer support

• Improve website functionality and user experience

• Send order confirmations and service communications

• Send marketing emails (you may opt out at any time)

• Detect fraud and protect our business

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5. Information from Third Parties

5.1 Social Media & Public Sources

We may receive limited information from social media platforms if you interact with us through those services.

5.2 Service Providers

We may receive fraud-prevention or payment-verification data from trusted third parties.

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6. Sharing Your Information

We may share your information with:

• Service Providers: Payment processors, shipping carriers, analytics and marketing platforms (e.g., Shopify, Google Analytics, Facebook Pixel, Klaviyo)

• Business Transfers: In the event of a merger, sale, or acquisition

• Legal Obligations: When required by law or legal process

We do not sell your personal data.

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7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Analyze traffic and usage patterns

• Support marketing and advertising efforts

Types of Cookies Used

• Essential

• Analytics

• Marketing

You may control cookie preferences through your browser settings.

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8. Data Security

We implement strong security measures, including:

• SSL encryption for data transmission

• PCI-compliant payment processing

• Restricted access to personal data

While we take reasonable steps to protect your data, no online system is 100% secure.

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9. Data Retention

We retain personal information only as long as necessary:

• Transaction records: Up to 7 years

• Marketing data: Up to 2 years

• Legal or compliance purposes: As required by law

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10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request data portability

To exercise these rights, email support@prokitchensupplys.com.

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11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

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12. International Data Transfers

Your information may be stored or processed outside your state or country, including within the United States. We ensure appropriate safeguards are in place.

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13. Links to Third-Party Websites

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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14. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our Service constitutes acceptance of the updated policy.

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15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ProKitchenSupplys

Email: support@prokitchensupplys.com
Phone: 904-980-3917

Business Address:
955 SW 2nd Ave
Miami, FL 33130
United States

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST